What is Instant Ship, Custom Ship, and Regular ship?

Instant Ship

Instant ship products are dispatched within 24 hours of placing your order from our Sydney distribution centre and will generally be delivered the next or within a couple of days to most metro areas. We stock a wide range of the most popular products in our Sydney distribution centre. See the Instant Ship Collection.

Our Instant Ship collection is filled with over 1,000 of our most popular products with all the trending colours for the home from classic chrome to beautiful brushed brass.

*Please be advised Instant Ship products are in a limited quantity and this is displayed live on the product pages under the delivery calculator. If you place an order with a quantity over the available amount or the stock is sold prior to you ordering, don't worry - we have daily deliveries from all our suppliers, and the product will be delivered by our Regular Ship service instead.

As always, if something is urgent please contact our team and we will do everything possible to help.


Custom Ship

Items that are made to order in Australia, including most vanities and some Australian crafted tapware. These times vary so please check the individual product page delivery calculator for an accurate estimate.


Regular Ship

Items that are kept in stock with our suppliers, we generally deliver within 5 - 7 business days to most metro locations. If you need it faster please contact us as we usually can arrange this.

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