Once you have dropped off your parcel to Australia Post it can take up to 10-14 business days to arrive back into our warehouse.
If we have arranged for a courier to collect your large items, it can take up to 5-7 business days to arrive back into your warehouse.
Once your order has arrived back to us, our warehouse team will inspect the goods and your refund/exchange/credit will be processed.
If you still need help, don't hesitate to contact our team for assistance.