How do I lodge a return?

Simply head to our Returns Portal here.

  1. Select the items you want to return in the returns portal
  2. Print and attach your returns label to your return satchel or box. No printer? No worries! Just show your label at the Australia Post desk and they will print it for you.
  3. Drop it off at your nearest Australia Post Post Office

If you are returning a large item, our team will be in contact with you to arrange a courier to come and collect your items for return.

 

If you still need help, don't hesitate to contact our team for assistance.

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